eLearning

AI Challenges in the Workplace

Scenario-based awareness training around one AI workplace incident.

Background

A scenario-based awareness module built around one AI-related workplace incident. Learners explore how the same event looks from different roles, and what each person should notice and do.

The challenge

AI tools are showing up in more teams, but a lot of staff still do not share a clear picture of how an AI-related incident actually unfolds. People are unsure what warning signs look like in their own work, who needs to be told, and how their decisions affect everyone else. Slide decks can list risks, but they rarely show that the same event looks different depending on where you sit - in operations, IT, compliance, or leadership.

Objective

Help employees understand how AI challenges affect teams in different ways, spot early warning signs in their own role, and see how information and decisions support risk management and incident response. By the end, learners should know what to look for, who to involve, and why a shared response matters.

Result

Employees leave with a clearer sense of warning signs and cross-team responsibilities during an AI incident. Instead of a passive read-through, they practise seeing the same event from more than one angle - and what good action looks like from each seat.

Approach

  1. The module opens on a single workplace incident, so the learner starts from one shared event rather than a slide list of AI risks.

  2. The learner then explores role-based viewpoints in any order. Each path focuses on the risks and responsibilities that role would actually face.

  3. Built in Storyline 360. Variables track which roles the learner has visited while moving through the scenario.

  4. Conditions control navigation, button states, and feedback, so progress reflects what the learner has done - not a fixed click path.

Try the module

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Preview

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Screens from the scenario. Click through to follow how the incident unfolds.

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